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# Finally, Someone Is Building an Open Source Salesforce Alternative
- URL: https://itsfoss.com/news/twenty-open-source-salesforce-alternative/
- Published: 2024-11-19T10:51:30.000Z
- Updated: 2024-11-19T10:51:30.000Z
- Description: A modern open source CRM solution that aims to become a Salesforce replacement.
- Author: Sourav Rudra
- Tags: Open Source, News, #Import 2025-11-08 21:15

Customer Relationship Management systems, or CRM for short, are **a widely utilized platform by businesses and freelancers alike**, that allow them to effectively manage and analyze their customers, both current and prospective.

The concept of [CRM](https://en.wikipedia.org/wiki/Customer%5Frelationship%5Fmanagement?ref=itsfoss.com) is at the core of how modern-day business is carried out, providing a reliable way of understanding and engaging with customers while automating mundane tasks and optimizing workflows.

[Salesforce](https://www.salesforce.com/?ref=itsfoss.com) is one name that many of you might recognize. It is the world's most popular cloud-based CRM solution used by many big corporations for streamlining their customer relations.

However, it is proprietary. That is where [open source CRM software](https://itsfoss.com/best-open-source-crm/) comes in, giving smaller businesses and freelancers a cost-effective and no vendor lock-in way of having a reliable CMS solution for their daily operations.

As it turns out, [Twenty](https://twenty.com/?ref=itsfoss.com), an open source-focused CRM startup, **is gearing up to take the fight to the likes of Salesforce**, with some ambitious plans and a significant cash infusion.

## Twenty Aims Big: What Does The Future Hold?

![a screenshot of the twenty homepage](https://itsfoss.com/content/images/2024/11/Twenty_Homepage.png)

A screenshot of Twenty's [homepage](https://twenty.com/?ref=itsfoss.com).

Offered under [AGPL 3.0](https://www.gnu.org/licenses/agpl-3.0.en.html?ref=itsfoss.com), Twenty is an under-development CRM solution that takes inspiration from [Notion](https://www.notion.so/?ref=itsfoss.com) for its user-friendly interface and extensibility. It positions itself as a powerful yet affordable CRM platform that can be used for a range of tasks.

In a recent conversation with [TechCrunch](https://techcrunch.com/2024/11/18/twenty-is-building-an-open-source-alternative-to-salesforce/?ref=itsfoss.com), co-founder and CEO of Twenty, [Félix Malfait](https://www.linkedin.com/in/fmalfait/?ref=itsfoss.com) shared some interesting insights, and plans for the future.

He talked about how he had realized that CRM is the biggest software market overall because of how wide-ranging it has become for a business, covering customer support, marketing, operations, etc.

And, even though there have been companies who have entered the market in a bid to disrupt Salesforce's dominance, **some have managed to backtrack on their open source roots**, going the proprietary way.

He further added that:

> I think that in every category, there will be an open source leader, and the more a category depends on network effects, ecosystems, and extensibility, the more effective open source will be.  
>  
> We’re not there yet, but that’s what I believe. It’s my long-term thesis.

You might be wondering, **So, what now?** 

Well, Twenty aims to change the status quo by building a flexible platform, one that works for the business that's deploying it and not the other way around.

They hope that eventually they can **foster an active ecosystem of developers around Twenty**, all working towards the same goal of building a quality alternative to the Salesforce [product suite](https://www.salesforce.com/products/?ref=itsfoss.com).

**How do they aim to achieve that?** Well, with the help of the open source community, and the **recent funding rounds valued at $5 million** from notable investors like [Y Combinator](https://www.ycombinator.com/?ref=itsfoss.com), [Dharmesh Shah](https://www.linkedin.com/in/dharmesh/?ref=itsfoss.com), [Automattic](https://automattic.com/?ref=itsfoss.com), [Runa Capital](https://runacap.com/?ref=itsfoss.com), and a host of others.

## Want To Check It Out?

As it is in its early development phase, there is an “*Early Adopter*” plan for those who want a managed Twenty installation, which can be opted for **$9/user per month**. It can be found on the [official website](https://twenty.com/pricing?ref=itsfoss.com).

Those looking to self-host, contribute to the code, or fork it can do so by visiting the project's [GitHub](https://github.com/twentyhq/twenty?ref=itsfoss.com) repo. The [official documentation](https://twenty.com/user-guide?ref=itsfoss.com) is also worth a read.

[Twenty](https://twenty.com/pricing?ref=itsfoss.com)

On the other hand, **if you just want to see how Twenty works**, then you can always check out the [live demo](https://demo.twenty.com/welcome?ref=itsfoss.com). Just use the email option and sign in with the pre-filled credentials.

**Suggested Read** 📖

[10 Best Open Source CRM Software \[2023\]This article lists some of the best open-source CRM software available for small and medium-sized businesses.![](https://itsfoss.com/content/images/size/w256h256/2022/12/android-chrome-192x192.png)It's FOSSAnkush Das![](https://itsfoss.com/content/images/2023/05/best-open-source-crm.png)](https://itsfoss.com/best-open-source-crm/)